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© 2018 by Dinkythreads Kidswear. Proudly created with Wix.com

Terms and Conditions

Welcome to Dinkythreads Kidswear. If you continue to browse and place an order you are agreeing to comply with and be bound by the terms and conditions of use stated below.

The term ‘Dinkythreads' or ‘us’ or ‘we’ refers to the owner of this business. The term ‘you’ refers to the purchaser, viewer, or customer. You are subject to the following terms and conditions of use.

The content of the website of this business is for your general information and use only. It is subject to change without notice. This includes any and all product images and their respective prices, delivery fees, logos, descriptions, and colours.

From time to time we may alter individual item prices, delivery settings and/or delivery costs. This will be done entirely at our own discretion, and will be done in the best interests of our business.

This business contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. Unauthorised use of this business’ information/products may give rise to a claim for damages and/or be a criminal offence. Please contact us if  you have any further questions.

Secure Shopping Information

Shopping with us is 100% secure. We take this very seriously and only accept payment by Swipe or Paypal.

When Will I Receive My Order?

PLEASE SEE HOMEPAGE FOR CURRENT TURNAROUND TIME, we aim for 7-14 business days for dispatch but this is subject to change. The only exception is Ready Made items and these will be dispatched within 3 - 5 working days.

Each item is made with love by hand and a lot of attention goes into each order, but in the unlikely event of your product developing a fault please contact us immediately and we will do our best to resolve your issue.

All orders will be processed in order of payment received.

 

***Please note all fabrics are pre-washed using and fragrance free eco egg (no chemicals). This allows for any colour run and shrinkages to take place prior to cutting and construction. ***

PRIVACY & SAFETY

 Dinkythreads Kidswear are committed to complying with the General Data Protection Act 2018, once enacted. Looking after the personal information you share with us is very important, and we want you to be confident that your personal data is kept safely and securely and to understand how we use it to offer you a better and more personalised experience.
I have published this notice to help you understand the following.
How and Why I collect information from you,
Who I share your information with, why and on what basis
What your rights are

If I make changes to this notice I will notify you by updating on my website. Dinkythreads will be known as the "Data Controller", this means Dinkythreads determines the purposes and way in which any personal data are, or will be, processed.

Should you need to Contact me please write to;
Data Protection Officer Dinkythreads Kidswear
44 Wood Drive
Stevenage
SG2 8NX
or via Shelly@dinkythreads.com quoting Security and Privacy enquiry.

This Privacy notice was updated 20th May 2018

What Information we collect when you register and why

When you buy goods from me, you are entering into a contract with me. You do not need to set up and account with me to order but if you do we will ask you to provide some personal information such as
Full Name
Address
Contact numbers and Email Address

As an existing customer if you have shopped with me using a credit card this will be processed by a Company called Stripe. I do not have access to your card details; all I receive is your Name, Address and email.
I also process payments Via PayPal and again will only have access to the above information.

In order to undertake website personalisation, we will also gather information about the devices you use to access my sites ( desktop or mobile) and this may include IP address. For further information on my use of cookies and tracking please see my Cookie notice.

How do I use your information

Data Protection says that I am allowed to use and share your personal data only when I have a proper reason to do so. The law says I must have one or more of these reasons.

Consent - where you agree to me using your information in this way e.g. for storing your payment card details

Legitimate Interests
This means the interests of Dinkythreads in managing my business to allow me to provide you with the best products and services in the most secure band appropriate way e.g. to transfer your data to certain Third Party's such as delivery partners

Legal Obligation - where there is a statutory or other legal requirement to share the information e.g. when we have to share your information for Law Enforcement purposes.

Who I share your Information with
Dinkythreads works with trusted businesses in order to provide you the high quality goods and services you expect, such as delivery companies.

Payment processing 
Dinkythreads works with Stripe and PayPal in order to securely manage and take payments.

Your Rights
your personal Data is protected by legal rights, this includes your rights to object to our processing of your personal data; Request that your personal data is erased or corrected; request access to your personal data.

For more information or to exercise your data protection rights, please contact me using the contact details above. You also have the right to complain to the Information Commissioner's office, which regulates the processing of personal data.

Keeping in touch with you

I want to keep you up to date with information about new ranges, special offers and improvements to the website. When you set up your account I will ask you if you want to receive this type of information.

Dinkythreads will not share your information with companies outside of Dinkythreads Kidswear for marketing purposes. If you decide that you do not want to receive this marketing information you can request that I stop by writing to me at the above address, emailing me at shelly@dinkythreads.com or via the unsubscribe link within the email, you may receive mailings for a short period while I deal with your request.

How Long I keep your information. 
If I collect personal information from you the length of time I retain it is determined by a number of factors including the purpose for which I use that information and our obligations to other laws.
I may need your personal information to establish, bring or defend legal claims. For this purpose, I will always retain your personal information for 7 years after the date it is no longer needed by me for any of the purposes listed under how we Use your information above. The only exceptions to this are where,
the law requires us to hold your personal data for a longer period, or delete it sooner.
You exercise your right to have the information erased and we do not need to hold it for any of the reasons above.
I bring or defend a legal claim or other proceedings during the period we retain your personal data, in which case your data will be held until proceedings have concluded.

You are entitled to request the following from Dinkythreads, these are called your Data subject rights and there is more information on the Information Commissioners website www.ico.org.uk

Right of access - to request access to your information and information about how we process it

Right to Erasure - also known as the right to be forgotten

Right to Restriction of processing - to restrict processing of your personal data

Right to Data Portability - to electronically move, copy or transfer your personal data in a standard form

Right to Object - Right to object to processing of personal data

Rights with regards to automated individual decision making, including profiling - rights relating to automated decision making, including profiling.

If you have any questions regarding the above please email shelly@dinkythreads.com

Cookie Notice
This notice is designed to help you understand what cookies are, how I use them and the choices you have in regards to their use

By continuing to use Dinkythreads, either via Etsy, my website or on Facebook you are agreeing to our use of cookies in the manner described in this notice.

What are cookies

Cookies are small text files that are stored on your browser or the hard drive of your device when you visit any of my sites. This allows the site to recognise you as a user either for the duration of your visit using a session cookie, or for repeat visits using a persistent cookie. They are not harmful and do not contain any information such as home address, date of birth or credit card details.

The cookies we use fall into 4 broad types, 

strictly necessary cookies - These cookies are essential in helping you to move around my sites and use their feature s, such as accessing secure areas of the sites, without these cookies, services you have asked for such as setting up an account cannot be provided.

Analytical / performance cookies
these help me understand how you use the sites, and to keep my products and services relevant, identify when errors occur and test different versions.

Functionality cookies
these allow websites to remember choices you make like usernames, language or the region you are in. These are usually anonymised and we cannot identify you personally, they do not gather any information about you that could be used for selling advertising or remembering, but do help us with advertising that is more relevant to you

for more info on cookies please visit www.youronlinechoices.com

What Do we use cookies for?

They enable you to transact, whilst other non-essential cookies enable us to give you an enhanced, personalised experience.
To allow you to securely sign in to your Dinkythreads Kidswear account, so you can use "my account" features such as order information.

To recognise your device

to store content of your online shopping bag whilst you browse the sites or complete an order

to distribute visitors to our sites evenly across all platforms to ensure the content is served at fastest possible speed.

We also offer you the facility to share your experience on my sites through social media such as Facebook and Instagram. By using these features you are consenting to allow cookies from these providers. More information can be obtained from their websites.

Are Cookies Safe

Yes. The data stored in cookies is safe and anonymous to any external third party.

Can you turn cookies off - Yes but this will limit your experience on our sites. This includes adding items to your bag and accessing your account.

For info on how to disable cookies consult the help tab of your browser.

Opting out - you can opt out of your data being used by Google Analytics by visiting the Google analytics opt out page and installing the add-on for your browser.

Contact
should you need to contact me please write to 
Dinkythreads Kidswear
44 Wood Drive
Stevenage
SG2 8NX
or via shelly@dinkythreads.com

 
PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments